Cancellation and Refund Policy

Payment Policy:-

1. **Commercial Stretcher Transfer **:

• A 25% advance payment is required before approval.
• The remaining 75% of the payment is due upon approval.
• In the event of cancellation after all approvals and booking, 15% of the total amount will be deducted, and the rest of the amount will be refunded to the client.

2. **Dedicated Charter Flight**:

• A 100% advance payment is required.
• No refund will be granted once the flight is activated or in the air.
  

3.**PAYMENT CONFIRMATION**:

• Once the payment is made, the confirmation notice will be sent to the client via email within 30 min of receipt.
     
  
  

Refund and Cancellation Policy:

1. **Commercial Stretcher Transfer **:

• Advance Payment:- 25% of the total amount must be paid before approval.
• Remaining Payment:- 75% of the total amount is due upon approval.
  
• Cancellation Policy:-
                                     – If cancellation occurs after all approvals and booking, 15% of the total amount will be deducted.
                                     -The remaining amount will be refunded to the client within 10 business days.

2 **Dedicated Charter Flight**:
     

• Advance Payment:- 100% of the total amount must be paid in advance.
• Cancellation Policy:-
                                         – No refund will be granted once the flight is activated or in the air.

                                         – If cancellation occurs before the flight is activated, a 10% administrative fee will be deducted, and the remaining amount will be refunded to the                                                            client within 10 business days.
                                         – Refunds will be done only through the Original Mode of Payment and will be processed within 10 days depending on the issuing bank of the credit                                                  card
  
  

  Note:-
                  –  All refund requests must be submitted in writing to our customer service team.
                  –  The time frame for processing refunds may vary based on the payment method and financial institution involved.
                  – QwikLif Air Ambulance reserves the right to amend this policy at any time without prior notice.
                  – Merchant will not pass any debit/credit card details to third parties